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  1. Home
  2. Cohesity Cloud Scale Technology Manual Deployment Guide for Kubernetes Clusters
  3. Section IV. Maintenance
  4. Troubleshooting
  5. Troubleshooting EKS-specific issues
  6. Wrong EFS ID is provided in cloudscale-values.yaml file
Cohesity Cloud Scale Technology Manual Deployment Guide for Kubernetes Clusters

Wrong EFS ID is provided in cloudscale-values.yaml file

  • Following error message is displayed when wrong EFS ID is provided in cloudscale-values.yaml file:

"samples/cloudscale-values.yaml": admission webhook "environment2-validating-webhook.netbackup.veritas.com" denied the request: Environment change rejected by validating webhook: EFS ID provided for Catalog storage is not matching with EFS ID of already created persistent volume for Primary servers Catalog volume. Old EFS ID fs-0bf084568203f1c27 : New EFS ID fs-0bf084568203f1c29

Above error can appear due to the following reasons:

  • During upgrade, if EFS ID provided is different from the EFS ID used in the previous version deployment.

  • During fresh deployment, if user manually creates PV and PVC with EFS ID and provides different EFS ID in cloudscale-values.yaml file.

To resolve this issue, perform the following:

  1. Identify the correct EFS ID used for PV and PVC.
    • Previously used EFS ID can be retrieved from PV and PVC by using the following steps:

      kubectl get pvc -n <namespace>

    • From the output, copy the name of catalog PVC which is of the following format:

      catalog-<resource name prefix>-primary-0

    • Describe catalog PVC using the following command:

      kubectl describe pvc <pvc name> -n <namespace>

      Note down the value of Volume field from the output.

    • Obtain the PV name using the following command:

      kubectl get pv -n <namespace>

    • Describe PV using the following command:

      kubectl describe pv <value of Volume obtained from above step>

      Note down the value of VolumeHandle field from the output. This is the EFS ID used previously.

  2. Provide correct EFS ID in the cloudscale-values.yaml file and apply the cloudscale-values.yaml using the following command:

    helm upgrade --install cloudscale cloudscale-<version>.tgz -f cloudscale-values.yaml --namespace <env_namespace>

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