Snapshot Manager failed to retrieve the specified cloud domain(s), against the specified plugin instance
This issue is observed when the docker/podman daemon is restarted without gracefully stopping the NetBackup Snapshot Manager. This causes the container IP's to be mismatched, due to which the communication/resolution of NetBackup Snapshot Manager services fail.
Workaround:
Perform the following:
To restart the Container Manager daemon, gracefully stop the NetBackup Snapshot Manager services by running the following command:
flexsnap_configure stop
This would stop all theNetBackup Snapshot Manager services in correct order, which would prevent any errors occurring from stopping or restarting of the Container Manager daemon.
Restart the Container Manager daemon and proceed to start the NetBackup Snapshot Manager services using the following command:
flexsnap_configure start
This command would start all the NetBackup Snapshot Manager services in the correct order while maintaining the communication between the services.
In case the Container Manager daemon has been restarted, without gracefully stopping the NetBackup Snapshot Manager services, the user should run the following command:
flexsnap_configure restart
This would stop and start services in the correct order hence ensuring that NetBackup Snapshot Manager works correctly.