bptm process takes time to terminate after cancelling GLACIER restore job

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bptm process takes time to terminate after cancelling GLACIER restore job — NetBackup 10.4 | Cohesity Documentation

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NetBackup™ Cloud Administrator's Guide

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bptm process takes time to terminate after cancelling GLACIER restore job

NetBackup™ Cloud Administrator's Guide · PDF

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During Amazon GLACIER restores on UNIX media servers, after canceling a restore job for images that are in GLACIER, the bptm process takes about 4 hours to terminate.

Workaround

You must manually kill the process.

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NetBackup CloudStore Service Container startup and shutdown troubleshooting

Handling image cleanup failures for Amazon Glacier vault

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