Review current environment configuration

Before you begin the upgrade, review existing installation. Self Service has eight components that are typically distributed across two servers.

Table: Typical Self Service configuration

Location	Component
IIS server	Portal website Portal public web service Adapter panels Adapter web service
Windows services	Portal Windows service Adapter Tasks (Self Service 7.7.3 and later)
SQL server	Portal database Adapter database

You can identify the components in your environment from within NetBackup Self Service.

Determine the servers where the portal components are installed by examining the configuration check page in the Self Service website.
Log into Self Service and navigate to the configuration check page (Admin > Support > Configuration Check).
Identify the servers where the components are installed.
Identify the IIS components.
Log into the web server and open Internet Information Services (IIS) Manager.
Browse the sites and identify the four IIS components that are listed in Table: Typical Self Service configuration.
See Figure: Installed IIS components.
Identify the Windows service.
Log into the server with the Windows Service. In a default installation of Self Service, the service is located on the web server.
Open Services and locate the Portal Windows Service.
See Figure: Portal Windows Service (Veritas Front Office Service).
Identify the databases.
Open Microsoft SQL Server Management Studio, and connect to the database server.
Identify the two databases that are listed in Table: Typical Self Service configuration.
See Installed components.