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  1. Home
  2. NetBackup™ NAS Administrator's Guide
  3. Section II. Using NAS-Data-Protection (D-NAS)
  4. Troubleshooting
  5. Backup host pool creation fails with the error "Failed to fetch host list"
NetBackup™ NAS Administrator's Guide

Backup host pool creation fails with the error "Failed to fetch host list"

Explanation:

This issue appears if the NetBackup services are not started properly, with the domain user.

Workaround:

  1. Make sure that the NetBackup client service is running.
  2. Log on as the domain user to the NetBackup client service.
  3. Restart the NetBackup Client service.
  4. Make sure that the NetBackup network legacy service is running.
  5. Log on as the domain user to the NetBackup network legacy service.
  6. Restart the NetBackup network legacy service.
  7. Make sure that all NetBackup services are running.
  8. Relaunch the NetBackup UI.

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