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  1. Home
  2. NetBackup™ NAS Administrator's Guide
  3. Section II. Using NAS-Data-Protection (D-NAS)
  4. Troubleshooting
  5. Backup from snapshot parent job fails with error 4213: Snapshot import failed
NetBackup™ NAS Administrator's Guide

Backup from snapshot parent job fails with error 4213: Snapshot import failed

Job details in the UI, shows an error like:

"Snapshot export failed. Failed to export share: data_lif is not online. Please check data_lif status on vserver: VSERVER_1."

Where, VSERVER_1 is the vserver that is offline.

Explanation:

For a NAS-Data-Protection policy, all the vservers are listed in the client's section of the policy, irrespective of their state. So, you can include backup selection from offline SVM, and policy validation succeeds. However, at the time of backup-from-snapshot, export operation for those shares fails if the corresponding vserver is offline.

Workaround

To overcome this error, check the status of the vserver and whether that vserver is reachable. Whenever client and vserver connection is established, SLP retry is successful.

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