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  1. Home
  2. NetBackup™ Snapshot Manager Install and Upgrade Guide
  3. Section II. NetBackup Snapshot Manager maintenance
  4. Upgrading NetBackup Snapshot Manager
  5. Preparing to upgrade NetBackup Snapshot Manager
NetBackup™ Snapshot Manager Install and Upgrade Guide

Preparing to upgrade NetBackup Snapshot Manager

Note the following before you upgrade

  • Ensure that the NetBackup Snapshot Manager instance, virtual machine, or physical host meets the requirements of the NetBackup Snapshot Manager version you are upgrading to.

    See Meeting system requirements.

  • Ensure that the ports required by NetBackup server meet the requirements as mentioned in the Required Ports section of the following chapter:

    See Preparing NetBackup Snapshot Manager for backup from snapshot jobs.

  • When you upgrade NetBackup Snapshot Manager, all the snapshot data and configuration data from your previous version is maintained in the external /cloudpoint data volume. This information is external to the NetBackup Snapshot Manager container and the image and is preserved during the upgrade.

    However, you can take a backup of all the data in the /cloudpoint volume during the upgrade process when prompted or manually, if required.

    See Backing up NetBackup Snapshot Manager.

  • Ensure that no jobs are running on NetBackup Snapshot Manager.

    • If you are using NetBackup Web UI, disable the NetBackup Snapshot Manager server and wait for all the in-progress jobs to complete. Use the nbstlutil command to cancel all the pending SLP operations. Use one of the following commands:

      • To cancel the pending SLP operation for a specific image, use nbstlutil cancel -backupid <value>

      • To cancel the pending SLP operation for images that belong to specific lifecycle, use nbstlutil cancel -lifecycle <name>

    • If you are using NetBackup Administration console (Java UI), on the NetBackup primary server, run the following command to stop all NetBackup processes:

      • UNIX: /usr/openv/netbackup/bin/bp.kill_all

      • Windows: install_path\NetBackup\bin\bpdown -f

  • After you upgrade NetBackup Snapshot Manager, if required you can upgrade the NetBackup primary server. Also, you must enable the NetBackup Snapshot Manager server from NetBackup Web UI.

  • After upgrading, all the NetBackup Snapshot Manager that you want to use for backup from snapshot or restore from backup jobs, must be re-edited by providing a token so that NetBackup certificates are generated in the NetBackup Snapshot Manager. See Edit a NetBackup Snapshot Manager section, in the NetBackup Web UI Cloud Administrator's Guide.

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