Possible Traditional License report issues
The Traditional Licensing report requires a user to enable primary servers to generate the correct report. When the primary server is not enabled, the report is not generated and shows errors. Another cause of errors when a report is not generated is the network connectivity issue. Make sure that you have network connectivity.
Always review the list of prerequisites before running a traditional license report.
See Prerequisites and data collection for a traditional licensing report.
Table: Traditional License report issues, causes, and solution describes the possible Traditional License report issues and their solution.
Table: Traditional License report issues, causes, and solution
Error and cause | Solution |
|---|---|
|
Primary server not connected or it might be disabled Primary server is not connected or disabled |
Confirm that the primary server is connected. |
|
Unable to log in into NetBackup Primary server. Login credentials might be incorrect. |
You must always enter the user name and password to access a remote NetBackup primary server. If the credentials are not present, you must re-enter them. You can re-enter credentials while adding or editing a primary server by clicking . |