Initial configuration requirements
Review the information in this topic before you perform the initial configuration on the Veritas Access Appliance.
For the appliance itself, you need to acquire the following network information:
Two IP addresses for appliance node management over IPMI
Two IP addresses for appliance node management over eth1
DNS (used for AutoSupport services)
Static route and other advanced routing information
IP address or the FQDN of the Network Time Protocol (NTP) server. If you use an FQDN for the NTP server, you must configure the DNS server.
(Optional) VLAN information
(Optional) Proxy server addresses and credentials (used for AutoSupport services)
(Optional) SMTP or SNMP information for receiving appliance notifications and alerts
Veritas strongly recommends that you configure DNS on the appliance node. The IP address assigned to the eth1 network interface must be resolved to a valid host name via the DNS server lookup or the local hosts file. A unique DNS entry is required for eth1 on each node.
The DNS server must be configured if you use the CallHome feature. Without the DNS entries, the AutoSupport client cannot send out alert emails and the system health collector cannot work properly.
You must also configure the DNS server if you use an FQDN for the NTP server.
Two user accounts are used during initial configuration: admin and maintenance. The admin account is the user that logs into the appliance nodes and performs all necessary configuration steps. The maintenance user account is required when you perform operations that require access to the operating system.
You are required to change the factory default admin and maintenance passwords during the initial configuration.
Both the admin and maintenance user accounts use the same default password on new appliances:
User name: admin or maintenance
Password: P@ssw0rd
Ensure that you can access the Access Appliance shell menu. All initial configuration tasks are done using this interface.
Table: Methods to access the Access Appliance shell menu
Method | Description |
|---|---|
Veritas Remote Management Console (recommended) | You can use the Veritas Remote Management Console to launch a virtual KVM of the Access Appliance shell menu as if you were using a keyboard and mouse that are connected directly to the appliance. Note: You can only access the Veritas Remote Management Console if you have provisioned network access to the IPMI port on the appliance nodes (which is normally done as part of the hardware installation process). |
SSH | You can use SSH for initial configuration if you have provisioned network access to the eth0 port on the appliance nodes. |
Physical keyboard and monitor connected to the appliance | You can physically connect a standard VGA monitor and USB keyboard to the appliance node. If the appliance is powered on, the monitor displays the logon prompt for the Access Appliance shell menu. |
If you configure the appliance from a remote computer, you must take precautions to avoid loss of connectivity. Any loss of connectivity during initial configuration results in failure.
Before you log onto the Access Appliance shell menu, ensure that your computer is set up to avoid the following:
Conditions that cause the computer to go to sleep
Conditions that cause the computer to turn off or to lose power
Conditions that cause the computer to lose its network connection
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