About appliance log files
Log files help you to identify and resolve any issues that you may encounter with the appliance.
The Veritas Access Appliance captures software-, system-, and performance-related data in log files. This data offers information about things like appliance operation, issues, and processes.
Appliance logs also help with the diagnosis of hardware-related issues, such as unconfigured volumes or arrays, temperature irregularities, and battery malfunction.
Table: Methods of accessing appliance logs describes the methods you can use to access the appliance log files.
Table: Methods of accessing appliance logs
Method | Log details |
|---|---|
Download logs to a remote computer. Log onto the Access Appliance shell menu and download the appliance unified logs or appliance device logs. |
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View You can use the Main > Support > Logs > VxLogView commands to access the appliance VxUL (unified) logs. | Appliance unified logs |
You can use the Main > Support > Logs > Browse command to access the appliances logs in the following directories:
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You can use the Main > Support > DataCollect commands to collect storage device logs. | Appliance storage device logs |