Changing the Maintenance user account password
Note:
The Maintenance user password on each node must be the same or else the cluster configuration fails during the appliance initial configuration.
The appliance is preconfigured with a Maintenance user account. This account is used during the initial appliance configuration process to configure the various subsystems of the appliance and Veritas Access.
The Support > Maintenance command also lets you log into this account and opens a separate shell that you can use to troubleshoot or manage underlying operating system tasks.
Starting with Access Appliance 7.4.3 release, you must change the default password during the initial configuration process. If you fail to change the password after three failed attempts, you can change the default password using the Access web interface (UI) or the command-line interface. If STIG is enabled and the password expires, use the Access UI to change the password.
After the cluster is configured successfully, the appliance does not support setting the Maintenance password by using commands such as Password maintenance.
To change the Maintenance user account password on an unconfigured appliance node
- Log on to the Access Appliance shell menu of the appliance node.
- From the Main_Menu > Settings view, type the following command:
Password maintenance
- Enter the existing Maintenance user password and then enter the new password.
The default password for the Maintenance user account is P@ssw0rd (where 0 is a zero).
- Repeat this procedure for all other nodes to keep them in sync.