Recover User Mailboxes

To recover protected Microsoft 365 user Mailboxes:

1. In DataProtect as a Service, go to Sources to set up your recovery task.

2. Click on the Source name and select the Mailbox tab.

3. Above the tree, select Show All > Protected.

4. Find the Mailbox you need and click the Recover icon on that row to open the New Recovery form with the Latest snapshot (protection run).

5. In the New Recovery form, if you need to add more Mailboxes and/or recover from an earlier backup, click the Edit icon in the top right of the form.

   • To add Mailboxes, enter a Search term on the left, locate the other Mailboxes, and select them.

   • To use a different Recovery Point for a Mailbox, click the Edit icon on the tile for that Mailbox. Find the recovery point you need and click Select Recovery Point.

   Click Next: Recover Options to return to the form.

6. Under Recover To, select Original Location or New Location.

   If you choose New Location, select a Registered Source and the Target Mailbox.

7. Select your Recovery Options:

   • Continue on Error. Enable to recover even if errors occur when recovering Mailboxes. For example, if one of the Mailboxes cannot be recovered, Cohesity will still attempt to recover the other selected Mailboxes.

   • Task Name. Change the default name of the recovery task.

   • Include Recoverable Items. Toggle ON to Recover Recoverable Items.
     

     This is a Private Preview feature. Private Preview was termed as Early Access in the earlier releases. Contact your Cohesity account team to enable the feature.

   • Include Archive Recoverable Items. Toggle ON to Recover Archive Recoverable Items.

     This is a Private Preview feature. Private Preview was termed as Early Access in the earlier releases. Contact your Cohesity account team to enable the feature.

8. Click Start Recovery.

Next > Protect your Microsoft 365 OneDrives, SharePoint Online Sites, and Teams so you can recover them easily when you need to, as well!