NetBackup

26 February 2026

The NetBackup application within Helios allows you to manage multiple NetBackup domains. It provides global enterprise data protection visibility and operations and unifies the protection and management of on-premises and cloud workloads from a single interface, delivering simplified policy management, centralized visibility, and accelerated insights.

Click here to download the PDF version of this online help.

You get the following additional capabilities with NetBackup:

Recovery Orchestration
Cyber Resiliency monitoring
Copilot - A generative AI-powered assistant
Reports and Alerts

NetBackup Support Details

NetBackup in Helios supports NetBackup primary server versions 9.1 and later. NetBackup in Helios supports the following NetBackup form factors on NetBackup primary server versions:

NetBackup Appliance (NetBackup 9.1 or later)
NetBackup BYO (NetBackup 9.1 or later)
NetBackup Flex Appliance (NetBackup 10.1.1 or later)
NetBackup Flex Scale (NetBackup 10.1.1 or later)

To establish communication between NetBackup primary server 10.1 or earlier and NetBackup in Helios, you must install and configure a connector.

For more information, see Support Information for Connector and Register Domain for NetBackup 9.1 to 10.1.

Prerequisites for NetBackup and Helios Connectivity

Review the following prerequisites:

A connection must be established between Helios and a NetBackup primary server for data collection and monitoring. NetBackup and NetBackup reports agent service serve the requests over HTTPS using the default port 443. Therefore, connectivity from NetBackup primary servers to these URLs is a must. You can verify the connectivity by running the telnet, ping, or curl command for these URLs or hosts from the NetBackup primary server host.
You must request the NetBackup app access on Helios through the provisioning form by signing into the MyCohesity portal (https://my.cohesity.com/).
A NetBackup primary server supports only one IT Analytics Data Collector to be installed directly on the primary server. If your primary server has a IT Analytics Data Collector installed directly, it should be removed and configured on a separate server before installing the connector on your NetBackup primary server.
Additional installation requirement for NetBackup 9.1 to 10.1: Install the connector on the NetBackup 9.1 to 10.1 primary server. For more information, see Support Information for Connector.
Connector is hosted on the Cohesity software download center: Ensure that you have access to the download center (Connector for NetBackup 9.1 to 10.1 ) to get the connector installer.

NetBackup Primary Server Guidelines

Review the following support information before you add a primary server in NetBackup from which you want to collect data that you want to monitor:

Primary servers with pure IPv6 addresses are not supported in NetBackup. Dual stack primary servers are supported.
Primary servers on Solaris platform are not supported in NetBackup.

Webnetbackup Documentation