Decommissioning the appliances
There are various reasons for decommissioning appliance(s) like end of life, downsizing, or change of domain. If you've decommissioned appliance(s) from your network, it is important to mark appliances as decommissioned in NetInsignts. After changing the stratus in NetInsignts, the decommissioned appliance(s) will be removed from your dashboard and list of appliances, enabling you to focus on the active appliance(s)
There are two ways to approach the decommissioning process. If you want to decommission multiple nodes, go to Advance search, enter the desired search criteria, and select appliances from the list. If you want to decommission a single node, navigate to Appliance Dashboard >> Actions menu and select Update status as Decommissioned option.
Note:
Even if you select only a one node from the cluster, status for all the nodes associated with the cluster will be changed to decommissioned
After selecting single or multiple appliances for decommissioning,
- Click the kebab menu in the right corner and select Update status as Decommissioned.
- In the update appliance status in NetInsight dialogue box, you will see a list of appliances that you can mark as decommissioned and another list of appliances that you do not have enough privileges to mark as decommissioned.
- Check the list and click Next.
- Appliance Status update page appears.
- On this page, select a reason for decommissioning and click Update status.
Note:
This is a mandatory field. You need to select one of the following reasons:
Upgrade
End of Support Life
Not using it anymore
- Confirmation pop-up appears. Check the consent box and click Proceed.
- The decommissioning request will be submitted, and you will be redirected to the Appliance Tasks page. After marking the appliance(s) as decommissioned,
The appliance(s) will be removed from the dashboard and the appliance list. You will not be able to access or view the details of the decommissioned appliance(s). However, you may be able to view the operation details and status in the Appliance tasks page.
You will not be entitled to any refund if the appliance is decommissioned before the corresponding appliance support contract expires.
Veritas will no longer create any proactive cases via AutoSupport for the decommissioned appliance(s).
All Alert subscriptions in System Health Insights will be cancelled for the decommissioned appliance(s).
All team members and System Health Insights contacts will be notified about the decommissioning of the appliance(s).
To recommission the appliance(s), visit https://support.cohesity.com/s/ and navigate to the My Case > Create Case, select NetInsights/System Health Insights and log a case.