Host resources: Check host connectivity using standard SSH
IT Analytics uses SSH to communicate with devices to run SSH commands. Sometimes, a connectivity issue is simply an incorrect path to a host.
Note:
Use the following SSH commands before attempting to collect data.
To check host connectivity using standard SSH:
Check that the connection to a Host is successful, using the credentials provided.
[user@host ~] ssh <user>@<host> ls
Similarly, if you are using Telnet, check your host access via Telnet and run commands, as shown in the following step.
In access-controlled environments such as , a sudo user must be set up. Ensure that the sudo user can run the commands required for the host operating system platform.
To verify access:
[user@host ~] ssh <sudouser>@<host> "sudo <command>"
If this command results in errors, such as command not found, set up the paths correctly and re-run this command.
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Paths should be set correctly for the commands to run.