Test and troubleshoot SSL configurations
The following sections cover common configuration for testing and troubleshooting.
Note:
If the URLs for the portal UI and the data receiver are not published in DNS, entries will be required in the hosts file of the server attempting connection.
Enter https://itanalyticsportal.<domainname>/ in a browser.
The Portal login page should display.
Enter https://itanalyticsportal.<domainname>/ in a browser. The following should display: Cohesity IT Analytics Data Receiver.
Enter https://itanalyticsportal.<domainname>/servlet/util/in a browser.
The error message, , must be displayed.
If a self-signed certificate is used, configure the Data Collector to trust the certificate. In cases where the certificate authority (CA) is not trusted, as may be the case when using a self-signed or unknown certificate, both the Data Collector and the Upgrade Manager will need to have the certificate imported into the keystore to ensure that the Data Collector can communicate using SSL.