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  1. Home
  2. IT Analytics Installation and Upgrade Guide for Windows
  3. Upgrade IT Analytics Portal on Windows
  4. Collector updates from the IT Analytics Portal
IT Analytics Installation and Upgrade Guide for Windows

Collector updates from the IT Analytics Portal

  1. Log in to the IT Analytics portal, and navigate to Admin>Data Collection>Collector Updates.

  2. Select the Data Collector that failed to upgrade.

  3. Verify if either aptare.jar or Upgrade Manager failed to upgrade.

  4. Click Upgrade Both, Upgrade aptare.jar, or Update Upgrade Manager, depending on what failed to upgrade. Allow up to an hour for completion, depending on the size of your system.

  5. Contact Cohesity Support for additional issues.

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