Upgrade the Upgrade Manager and Data Collector components together
To upgrade both Upgrade Manager and Data Collector components together:
- Log on to the Portal server.
- Go to
<PORTAL_APTARE_HOME>/updateslocation and copy<PORTAL_APTARE_HOME>/updates/aptare_dc_upgrader-<OS>.zipto a temporary location on any other server or Data Collector server directly. - For Data Collector on Windows, copy
<PORTAL_APTARE_HOME>/updates/aptare_dc_upgraders-windows.zipto a temporary location on any other server or Data Collector server directly. - For Data Collector on Linux, copy
<PORTAL_APTARE_HOME>/updates/aptare_dc_upgrader-linux.zipto a temporary location on any other server or Data Collector server directly. - Go to
<PORTAL_APTARE_HOME>/dc_upgrades/<version>/<os>location, and copyaptare.jarto a temporary location on any other server or to the Data Collector server directly. - Log on to Data Collector server and copy
aptare_dc_upgrader-<OS>.zipfrom the temporary location to<DC_APTARE_HOME>/upgrade/bundles. - Copy
aptare.jarfrom the temporary location to<DC_APTARE_HOME>/upgrade/bundles. - Rename
aptare.jartodc_upgrader.<version>.zip. This <version> is the IT Analytics version from whichaptare.jarwas copied from the Portal server.For example, if <version> is 11.3.1.02, then file name will be
dc_upgrader.11.3.1.02.zip. - Remove all
*.propertiesfiles from the<DC_APTARE_HOME>/upgradedirectory - Remove
restore.txtfile from<DC_APTARE_HOME>/upgradedirectory - Upgrade the Data Collector component either from the Portal (Option-1 and recommended) or from the Data Collector server (Option-2) as described in the procedures below.
Option-1: To upgrade from IT Analytics Portal (recommended):
- Login to the Portal.
- Go to Admin > Data Collection > Collector Administration and verify whether the Data Collector appears online.
- Go to Admin > Data Collection > Collector Updates and select the Data Collector for which the component needs to be upgraded.
- Select Upgrade Both.
The upgrade takes up to 15 minutes to complete.
Option-2: To upgrade from the Data Collector server:
- Log on to the Data Collector server.
- For Data Collector in Windows, open the command prompt as an administrator user and run:
<DC_APTARE_HOME>/mbs/bin/downloadlib.bat
- For Data Collector in Linux, as a root user run:
<DC_APTARE_HOME>/mbs/bin/downloadlib.sh
The upgrade takes up to 15 minutes to complete.