To determine chargebacks for a business unit or customer
Go to the Billing and Chargeback Summary report.
See Billing and Chargeback Summary .
Each client server row contains subtotals for GB and tape consumption.
To limit the data to a single business unit or department, modify the scope of the Billing and Chargeback Summary report.
Check the value in the Total Cost field, which is displayed at the right of the table. This value is the total charge to the business unit or customer.
If you want to itemize your chargebacks for your business unit/customer, consider the individual costs that comprise the total.
If you feel that the chargebacks are not accurate, do the following:
Verify that the billing and chargeback policies are accurate.
Ensure that the host group does not contain clients that belong to another business unit or customer.