Enabling new product report templates
When new system report templates are introduced, existing user accounts need to be modified to gain access to the new templates. For Super Admin, notification badges are displayed in the tab. These badges quickly identify new and updated system report templates. Badges are automatically displayed on their product folder indicating when a template change has been introduced. This badge serves as a notification. The Super Admin must use privileges to enable each product report template for users or user groups.
See About badging.
When they are introduced, new system report templates, delivered automatically by IT Analytics appear in the correct folders in the privileges section. All reports are displayed, regardless of the products you have licensed and installed.
Note:
Portal upgrades will automatically enable privileges for newly added reports and certain features/functions, for all Administrators. Refer to the release notes for the list of reports and features introduced in a specific product release.
RECOMMENDATION: The User Group feature lends itself to quickly enabling access to report templates that become available.
To grant access to report templates
- Select Admin > Users > Users and Privileges. The window displays all Portal users.
- Search for a user if required.
- Select a user name and click Privileges.
- Expand Reports.
- Click the reports to grant access. Select the folder to grant access to an area of reporting. Expand the folder to select individual reports.
This can be done by individual user or by user group. User groups are the most efficient way to grant access to any report template, feature or enhancement.
