Known Limitations for Policy States in Collector Administration
Due to the nature of certain types of collected data, the Collector Administration view cannot always display states for all collected policies.
The following table lists the exceptions, where the collected subsystems cannot be fully represented in the view.
Collected Subsystem | Licensed Module | Policy State |
|---|---|---|
- CIFS | No explicit start and finish transactions are collected, so only the Policy State displayed is Collecting or No Status. | |
Host Resources | The Policy State displayed is No Status. |
To view collector status
- Search for a data collector by name.
Alternatively, you can browse for a collector. Select Admin > Data Collection > Collector Administration. A list of Data Collectors is displayed.
- Select the Collector.
- View the Collector State and the Status.
- Click the Status icon to drill down to the Collection Status page. The information displayed on the Collection Status page is filtered by the Data Collector you are viewing.
Column Title
Description
Collector State
Indicates if the Collector services are running and if the handshake has occurred.
Values
Online
Offline - Indicates the collector is shut down, or the collector cannot connect to the Data Receiver. To restart the Collector, it must be Enabled through the Portal and the Collector service must be manually started on the Data Collector server.
Status
Indicates an aggregated status of the last run for each probe for a scheduled collection on all associated enabled policies. Click the Status icon to drill down to the Collection Status page for a more granular view of the status information.
See Monitoring data collection status.
Values
Success (green check mark) - All probes are green.
Warning (yellow triangle) - At least one probe is yellow.
Failure (red X) - Action required. If any scheduled probe run has failed, the status is red.
Unknown (white circle) - No status available or the collector has been turned off.
To view the policy status
- Search for a data collector policy by name.
Alternatively, you can browse for a policy. Select Admin > Data Collection > Collector Administration. A list of Data Collectors is displayed.
- Select the Collector and click the expand icon to view the associated policies.
- View the Enabled, Policy State, and the Status.
- Click the Status icon to drill down to the Collection Status page. The information displayed on the Collection Status page is filtered by the Policy you are viewing.
Column Title
Description
Enabled
Indicates if the policy schedule is enabled or if it has been manually disabled.
Values
Yes
No - No scheduled probes will run, however On-Demand runs can be started.
Policy State
Indicates the collection policy state. This can be either scheduled or on-demand.
Values
Waiting - Collection has been initiated, but not started. If a collection is on a schedule, an on-demand run will wait for the scheduled run to complete before starting.
Collecting - Collection has been initiated and in-progress.
Note:
Policy State does not automatically refresh. Click Refresh to update the display in the grid.
Status
Indicates an aggregated status of the last set of enabled probes run for a scheduled or on-demand collection. Click the Status icon to drill down to the Collection Status page for a more granular view of the status information.
See Monitoring data collection status.
Values
Success - All probes are green.
Warning - At least one probe is yellow.
Failure - Action required. If any scheduled probe run has failed, the status is red.
Unknown - No status available or the collector has been turned off.
