Retrieving log files
Portal and data collector files retrieved using the function are archived as .zip.xz. This format is used to minimize the disk space required on the portal and collector plus minimize network transfer time.
The format .zip.xz is not natively supported by most platforms, but there are standard tools available to process them. On most platforms it will be necessary to first extract the uncompressed .zip from the .xz, and then extract the files from the .zip. This means that the system on which the files are being extracted will need free disk space equal to approximately twice the size of the uncompressed files.