data protection does not display any record
If backup data protection does not show any records, confirm:
user package is modified and compiled according to the above documentation.
backup client host entry is present in the ServiceNow cmdb database. (Only the backup that has a matching entry in the ServiceNow cmdb are displayed with their last successful backups on the backup data protection ServiceNow screen.)
ServiceNow cmdb has the entries for the backup client with the same name and IP address, and they exist in the backup manager.