Running the upgrade utility
The following instructions assume that the Portal and Database components reside on the same server. You must be currently running version 11.1.00 or later to upgrade to NetBackup IT Analytics
Ensure that all NetBackup IT Analytics application services are up and running. Next, as an Administrator user on Windows, run the following command and respond to the prompts accordingly:
C:\opt\aptare\upgrade\upgrade.bat
While upgrading to 10.6 or later for the first time, the upgrade utility prompts for a new license file with
.slfextension. You must have equal or more entitlement than the currently consumed license capacity.For information on license generation and installation, see NetBackup IT Analytics Licensing Guide.
If there are errors during the upgrade, the following banner is displayed:
############################################################## # WARNING WARNING WARNING WARNING WARNING # # Possible problems were encountered during the upgrade. # # Please check the log file C:\opt\aptare\upgrade\logs\upgrade.log# # for errors and contact Customer Support if necessary.# ##############################################################
If the upgrade process encountered any errors, save a copy of the log file for any correspondence with the Veritas Support. You can find the upgrade log file in the following location:
C:\opt\aptare\upgrade\logs\upgrade.log
If you have installed any patches on your present NetBackup IT Analytics version, check the latest Release Notes to verify that they are included in this release. If you are uncertain, please check with Veritas Support. In most cases, previously installed patches are included in the current release.
Note:
If your upgrade fails because of an Apache version conflict, contact the Veritas Support for instructions and a link to download a new version.