Report Emails are not Being Sent

If Report Emails are not being sent:

The SMTP_HOST value in the System Configuration does not have a running mailer.

You can also set the authentication mode under Admin tab > Advanced > System Configuration > Portal.

As shown in the following table, several properties can be customized.

Table: Email configuration for basic SMTP authentication type

Field names	Description
Email SMTP authentication	Set to true to enable email authentication.
Email SMTP host IP address	Make sure this references a running mail server.
Email debug mode	Used for product developers to debug mail transmission issues.
Email enable Transport Layer Security (TLS)	The SMTP Transport Layer Security extension--the encryption and authentication protocol. When a client and server that support TLS talk to each other, they can encrypt the data channel to guard against eavesdroppers.
Email from address	The email address for a reply back.
Email from name	The name associated with the reply back email address.
SMTP User	User name used for authentication on the email server.
SMTP password	Password required by email server.

Email SMTP authentication	Set to true to enable email authentication.
Email SMTP host IP address	Make sure this references a running mail server.
Email debug mode	Used for product developers to debug mail transmission issues.
Email enable Transport Layer Security (TLS)	The SMTP Transport Layer Security extension--the encryption and authentication protocol. When a client and server that support TLS talk to each other, they can encrypt the data channel to guard against eavesdroppers.
Email from address	The email address for a reply back.
Email from name	The name associated with the reply back email address.
SMTP User	User name used for authentication on the email server.
SMTP password	Password required by email server.