Troubleshoot test connection locale issue
Use these steps to resolve failure in test connection with the below error:
- Create a new user with administrative permissions.
Reason for this new user creation is to copy English (United States) language and regional format to local system and local service user.
Sample command to create a new user and assign administrative permissions-
net user /add username password
net localgroup administrators username /add
- Login to data collector machine with the newly created user
- Go to Windows > Settings > Time & Language > Region.
- Set Regional Format > English (United States).
- Go to Windows > Settings > Time & Language > Language.
- Keep English (United States) at the top of the list in case there are multiple languages. (Default language)
- Click Administrative language settings on the same page.
Inside Administrative tab, Section > Language for non-Unicode programs, click Change System Locale.
Set Current system locale to English (United States) and click OK.
On the Administrative tab, under Welcome screen and new user accounts section, click Copy settings.
Under Copy your current settings to, select Welcome screen and system accounts and click OK.
Click OK again on the Region dialog box.
- Open PowerShell command prompt and check responses for Get-Culture and Get-WinSystemLocale.
- Stop and Start the Aptare Agent service from the Services window.
- Delete the newly created user in step 2.
