Answer a ransomware query
The Ransomware Scorecard displays your preparedness based on the answers submitted for the ransomware queries.
To answer a query:
- Select Reports > Ransomware > Ransomware Scorecard.
- Select the Domain, Query Status, Query Visibility, and Query Type from the scope selector to access the scorecard containing your target query and click Generate. The Ransomware Scorecard is generated based on your scope selection and the queries are denoted as Question in the Type column of the scorecard.
- Click the Actions menu against your query and select Answer Question from the menu. The Answer Question window is displayed.
- Select your answer and add your comments in the Notes field. Adding Notes is optional. You can post your additional thoughts about your chosen answer.
- Click OK to save your answer and exit.
Your answer is saved and the Ransomware Scorecard is updated based on your answer. The Best Practice Recommendation column also displays the recommendation text specific to the query.
Each query that you answer on the Ransomware scorecard is likely to have a description or a best practice recommendation. The recommendation describes the most desirable configuration specific to the ransomware risk discussed in the query. This recommendation can be seen once you or an authorized user has answered the ransomware query.
Ensure you have answered the query before you follow these steps to view the query recommendations:
- Click the Actions menu against the query that you have already answered and select View recommendation. This menu option is visible after you have answered the ransomware query.
The Answer Question window is displayed but the fields to answer the query are disabled. However, you can view the recommendations below your answers on theAnswer Question window below the answered questions.
- Click OK or Cancel to exit the Answer Question window.