Removing a Portal license
To remove a portal license or to address issues while license installation, use the following steps to first remove the license and then reinstall.
On the Portal, shut down the data receiver by running:
C:\opt\aptare\utils\stopagent.bat
Shut down the Portal by running:
C:\opt\aptare\utils\stopportal.bat
Run the script to remove license files:
C:\opt\aptare\utils\removelicensefiles.bat
License removal screen is displayed.
Note:
You can remove single/multiple/all licenses. Enter comma separated options to delete multiple licenses.
For example: In the below image, if you want to delete license with option 1 and 3 as displayed, specify 1,3 and then press Enter key.
Select the appropriate option(s) as displayed in the below screen.
Note:
Once the task is completed successfully, ensure to restart tomcat-portal service.
On the Portal, shut down the data receiver.
/opt/aptare/bin/tomcat-agent stop
Shut down the Portal.
/opt/aptare/bin/tomcat-portal stop
Run the script to remove license files:
/opt/aptare/utils/removeLicenseFiles.sh
License removal screen is displayed
Note:
You can remove single/multiple/all licenses. Enter comma separated options to delete multiple licenses.
For example: In the below image, if you want to delete license with option 1 and 3 as displayed, specify 1,3 and then press Enter key.
Select the appropriate option(s) as displayed in the below screen.
Note:
Once the task is completed successfully, ensure to restart tomcat-portal service.
Note:
After you apply a new license or when you remove an existing license, the Portal takes about 30 seconds to display the changes.