Incorrect status is shown for the appliance firmware components after a firmware upgrade
When you upgrade the firmware after upgrading the NetBackup Flex Scale cluster to 3.5.100, wrong status and state is displayed for the firmware components. When you run the show hardware-health node component=Firmware command from the Appliance Node CLI, the status and state of the firmware components is shown as Unsupported/Failed. (APPSOL-179299)
Workaround:
to resolve this issue, contact Veritas Support and ask them to refer to article 100064274.