Exchange GRT browse of Exchange-aware VMware policy backups may fail with a database error
When browsing for VMware Exchange images, the nblbc.exe service crashes and you may see a "Database system error or file read failed." error message. (4031473)
The NCFLBC debug log may contain the following messages:
VDDK-Warn: VixDiskLib: Failed to load vddkVimAccess.dll : ErrorCode = 0x7e.! (../BEDSContext.cpp:159),20:[fsys\shared] Initial VirtApi DLL load check failed. Will try again later. ... failed to load bedstrace.dll. VDDK-Panic: Failed to load vixMntapi (../BEDSContext.cpp:159) Failed to initialize the VDDK sub system on this thread. It may have been already initialized. (../BEDSContext.cpp:159)
This issue occurs because of a missing Microsoft Visual C++ redistribution package on the system. In this case, the nblbc.exe service crashes because of a missing vcruntime140_1.dll file.
Workaround:
Install the latest version of Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019 packages to resolve the issue.
Refer to the following page for the latest installers: