Setting up email alerts
The appliance can be configured to send email notifications when hardware and software components fail or encounter errors. The email notifications are sent using the Simple Mail Transfer protocol (SMTP).
To set up email alerts:
- Use any one of the following options to log in using the user account that you created:
Use a user account with both Appliance Administrator and NetBackup Administrator role, or a user account with only an Appliance administrator role to log in to the NetBackup Flex Scale web interface
https://ManagementServerIPorFQDN/webuiwhere ManagementServerIPorFQDN is the public IP address, the FQDN, or the short host name that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration, and then in the left pane click Cluster Management > Cluster settings > AutoSupport.Use a user account with an Appliance Administrator role to log in to the NetBackup Flex Scale infrastructure management console
https://ManagementServerIPorFQDN:14161where ManagementServerIPorFQDN is the public IP address, the FQDN, or the short host name that you specified for the NetBackup Flex Scale management server and API gateway during the cluster configuration, and then in the left pane click Settings > AutoSupport.Note:
If you access the NetBackup Flex Scale infrastructure management console by using the short host name from a node, set the DNS settings (name server, domain name, and search domain) or ensure that the entry for mapping the short host name to an IP address exists in the hosts file of the node.
- Click Email service settings and specify the following details:
Parameter
Description
Notification interval
Time interval in minutes between subsequent notifications. The time interval must be greater than zero and a multiple of 15.
SMTP server
Host name or the IP address of the SMTP server that is used to send email notifications for the alerts generated by the appliance.
Server port
Port number for the SMTP server. The default port is 25.
Software administrator email
Email address of the administrators who are the recipients of the software-related email alerts. Use a comma to separate multiple email addresses.
Hardware administrator email
Email address of the administrators who are the recipients of the hardware-related email alerts. Use a comma to separate multiple email addresses.
Sender email
Source email address that is used to send email alerts.
SMTP account
User name to access the SMTP account.
Password
Password for the user name if authentication is required to access the SMTP account.
Encryption Enabled
Turn on to use a secure connection and to encrypt communication with the SMTP server. By default, the communication is not encrypted.
- Click Save.
A notification is displayed. Click View details to view the status and progress of each of the tasks.
- Optionally, click Test configuration to verify the settings. A test email is sent to the configured email addresses. If the test email is not received, contact your system administrator for assistance.