Downloading the firmware package
The firmware package is available for download from the Download Center on the Veritas Support site. Download the firmware package to a Windows system that can access the Download Center and the cluster nodes. Installing the firmware packages that are downloaded from the Veritas website ensures that you only install the firmware packages that are verified and tested by Veritas. Veritas recommends that you install the firmware packages that are downloaded from the Veritas website.
NetBackup Flex Scale appliances currently have two models: 5551 and 5561. The firmware package must be downloaded from the Download Center for the corresponding model. To identify the model of the appliance, go to the NetBackup Flex Scale web UI, navigate to , and check the field.
To download the firmware package from the Veritas Download Center:
- Go to the Veritas Support website (https://www.veritas.com/support/en_US).
Click Downloads, which redirects you to the Download Center.
- In the Veritas Download Center, in the Products list, select Appliances, in the Sub product list select NetBackup Flex Scale. Select the version and click Explore.
- Expand Updates. Sign in with your Veritas account credentials to download the firmware package.