Performing a factory reset on a node
The following steps describe how to run a factory reset on a node that has either been removed from a cluster or a node that has not yet been added to a cluster.
Note:
Veritas recommends that you erase the disks before you perform a factory reset.
To perform a factory reset on a node
- Log in to the node on which you want to perform a factory reset with user account that has Appliance administrator role.
- Enter the following command:
system factory-reset
- Specify whether you want to reset the network configuration on the node.
The Factory Reset command displays the following prompt on the command line:
>> Do you want to reset the network configuration as part of the factory reset? [yes, no]
Type Yes to include the network configuration in the factory reset process or type No to retain the network settings on the node.
The default setting is yes, which means the network settings are included in the factory reset.
Note:
If you choose to reset the network configuration, you cannot access the node using its management IP. After the factory reset is complete, you can access the node either by physically accessing the node console directly or using the IPMI network.
- Specify whether you want to automatically restart the node after the factory reset is complete.
The Factory Reset command displays the following prompt on the command line:
>> A system restart is required to complete the factory reset. Do you want to automatically restart the node at the end of the factory reset process? [yes, no]
Type Yes to automatically restart the node after the factory reset is complete, or type No if you want to restart the node at a later time.
The default setting is no, which means the node is not restarted after the factory reset.
Note:
Veritas recommends that you restart the node at the end of the factory reset process. A system restart is required for completing the factory reset process related changes to take effect.
- Confirm whether you want to proceed with the factory reset process.
The Factory Reset command displays a summary of the configuration settings and the following prompt:
>> - [CAUTION]: The node is ready for factory reset. This process cannot be reversed. Do you want to proceed? [yes, no]
Type Yes if you want to proceed with the factory reset, or type No if you cancel the process or go back and change the factory reset options for the node.
The factory reset process starts and can take up to 20 minutes to complete. The command line displays several messages that indicate the progress.
The following messages are displayed after factory reset completes successfully:
- [Info] V-409-889-0009: Running factory reset. This process can take up to 20 minutes... - [Info] The appliance is restarting...
Note:
Once the factory reset is complete, you may have to install software release updates or EEB packages on the node before you add the node back into the cluster.
If you install hardware vendor packages prior to running factory reset on a node, the vendor packages are installed automatically on the node after the factory reset is complete.