Call Home test fails if a proxy server is configured without specifying a user

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Call Home test fails if a proxy server is configured without specifying a user — NetBackup Flex Scale 3.0 | Cohesity Documentation

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Call Home test fails if a proxy server is configured without specifying a user

Veritas NetBackup™ Flex Scale Release Notes · PDF

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If a proxy server is configured for Call Home but the user that can log in to the proxy server is not specified in the Call home settings, the Call Home test fails. (APPSOL-155443)

Workaround:

Set the proxy server user in the Call Home settings. The user name must contain a minimum of two characters.

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