NetBackup fails to discover VMware workloads in an IPv6 environment

This issue is applicable for VMware workloads and when the NetBackup Flex Scale cluster is configured to use IPv6 addresses. (4019408)

This issue occurs while assigning VMware workloads to a policy using the Select automatically through Intelligent Policy query option in the Java Administration Console UI (Policy properties > Clients tab). In the Java UI, when you click Advanced Mode and try to discover workloads using the VMware vApp ID in the search query, the discovery fails.

This happens because NetBackup services are unable to process IPv6 addresses in the expected syntax. As a result, the search query does not display any results in the UI.

Workaround:

In an IPv6 environment, use the Basic Mode option in the Java UI to discover VMware workloads using the vApp name in the search query.