Changes in the local user operations are not reflected correctly in the NetBackup GUI when the failover of the management console and the NetBackup primary occurs at the same time
Changes in the local users such as user addition/deletion/password modification is not reflected correctly in the NetBackup GUI when the management console fails over during or after the NetBackup primary service failover. This behavior is observed when both the management console and NetBackup primary service failover. If the management console comes online while the onlining of NetBackup primary is still in-progress or in post-execution state, a timing issue may occur. If the timing issue occurs, the changes in the local users such as user addition, deletion and password modification is not reflected correctly in the NetBackup GUI. (IA-27380)
Workaround:
Stop the node (on which the NetBackup primary server resides) using the GUI.
> >
Start the node again using the
> >
Note:
If the node selected in the first step has the NetBackup primary server and the management console, you may again face this issue depending on the timeline of the failover of these two services. In that case, repeat the workaround.