To install the hardware vendor package:

1. Open an SSH session and log on to the appliance node as an admin user.
2. To verify that the hardware vendor package is not already installed on the appliance, on the Appliance shell menu run the following command:

   system self-test software

   If the vendor package is not installed, the vendor utilities test fails.

   Checking whether required vendor utilities are installed... [FAIL]

3. Use the following command to open an NFS share:

   system software share open

4. To download the vendor package, on a local system, complete the following steps:

   • Mount the NFS share: Node_management_IP:/system/inst/patch/incoming where Node_management_IP is the IP address that is assigned to the eth1 network interface of the node.

   • Download the hardware vendor package from the Veritas support website. Choose the vendor package that is compatible with your appliance hardware platform:

     • VRTSnbfs_DELL_Utilities_5562_v1.0.tar 3.58MB

     • VRTSnbfs_HPE_Utilities_5551_v1.0.tar 32.01MB

   • Copy the package from your local system to the mapped directory.

   • Unmount the share.

5. On the appliance node, in the Appliance shell menu, run the following command to close the NFS share:

   system software share close

6. To install the vendor package, enter the following command:

   system install hw-vendor-packages

   The following message is displayed after the package is installed successfully:

   [Info] V-409-775-30005: Installed the hardware vendor package on the system
    successfully.

   Optionally, you can run the self test again to ensure that the vendor utilities test completes successfully:

   system self-test software

   Checking whether required vendor utilities are installed... [PASS]