Troubleshooting
When you trigger a subsequent (twice) restore operation on the same VM, an error occurs during restore operation. This error causes the following issues:
The tags from original OS disk are not copied to newly created restored OS disk.
User login might fail after the VM restore due to ssh failure.
Workaround:
Check if the ssh daemon is running on the system. If not, then perform the steps that are mentioned in the https://docs.microsoft.com/en-us/azure/virtual-machines/troubleshooting/troubleshoot-ssh-connection topic.
If you try to restore files or folders from partition or file system that are not supported by CloudPoint, then you get the following error in the restore job.
Error nbcs (pid=<processs id>) Failed to restore file(s) and folder(s) from snapshot for asset <asset name>
Workaround:
If you want to avoid listing files or folder while browsing for single file restore, which are not supported by CloudPoint, then enable CP DISKMAP check by setting below flag in bp.conf file of NetBackup master server.
CP_DISKMAP_CHECK = true/yes