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  1. Home
  2. Veritas NetBackup™ Plug-in for VMware vSphere Web Client Guide
  3. Troubleshooting
  4. The NetBackup Recovery Wizard for vSphere Web Client does not find a particular backup image
Veritas NetBackup™ Plug-in for VMware vSphere Web Client Guide

The NetBackup Recovery Wizard for vSphere Web Client does not find a particular backup image

The NetBackup Recovery Wizard may not find the backup image for a particular VM if the VM display name contains special characters.

To locate the backup image and start the recovery

  1. In the top level of the vSphere Web Client object navigator, click Veritas NetBackup > Recovery Wizard.
  2. In the wizard's Virtual Machine Selection screen, enter the VM name (full or partial), and click Search.

    The VM should appear in the search results.

  3. Click Next and continue with the Recovery Wizard.

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