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  1. Home
  2. Veritas NetBackup™ Bare Metal Restore™ Administrator's Guide
  3. Troubleshooting
  4. PTR or PTD failure because of boot server version mismatch after upgrade
Veritas NetBackup™ Bare Metal Restore™ Administrator's Guide

PTR or PTD failure because of boot server version mismatch after upgrade

During NetBackup 8.1.1 upgrade on a boot server, if you have continued the upgrade process with the incorrect master server fingerprint or have not provided the authorization token, the boot server version is not updated in the NetBackup Administration Console.

Because of the incorrect security certificate information, host ID-based certificate cannot be deployed on the boot server, which can lead to boot server version mismatch and failures of PTR or PTD operation:

To resolve the issue

  1. Deploy a host ID-based certificate on the boot server host by running the following commands:

    nbcertcmd -getCACertificate

    nbcertcmd -getCertificate

    For more information on deploying host ID-based certificates, refer to the NetBackup Security and Encryption Guide.

    http://www.veritas.com/docs/DOC5332

  2. Restart the NetBackup services.

    Alternatively, run the following command on the boot server host:

    bmrsetupboot -register

    For more details on the commands, see the NetBackup Commands Reference Guide.

    http://www.veritas.com/docs/DOC5332

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