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  1. Home
  2. Veritas NetBackup™ Deduplication Guide
  3. Troubleshooting
  4. Trouble shooting multi-domain issues
  5. Unable to configure OpenStorage server from another domain
Veritas NetBackup™ Deduplication Guide

Unable to configure OpenStorage server from another domain

When you try to configure an OpenStorage server from another domain and the error Login credentials verification failed for server xxxxxx is displayed, try the following steps to find the root cause:

  • Check if the user name and password are correct.

  • Check if the NetBackup certificate is deployed to the media server that is used to configure the OpenStorage server. When certificate is not correctly deployed, the following error logs can be found in pdplugin log:

    [ERROR] PDSTS: pd_register: PdvfsRegisterOST(egsuse1) failed
    (30000:Unknown error 30000
    [ERROR] PDSTS: get_agent_cfg_file_path_for_mount: pd_register()
    failed for configuration file:</openv/lib/ost-plugins/egsuse1.cfg>
    (2060401:UNKNOWN STS ERROR CODE)
    					

    For more information on using the nbcertcmd command to deploy NetBackup certificate for multi-domain, See About MSDP multi-domain support.

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