Increasing the client read timeout for all clients
For the NetBackup Media Server method, it may be necessary to increase the client read timeout value. In some environments, NetBackup may require more read time than the default value allows. If the client read timeout is insufficient, the backup may fail with status 13, file read failed.
To increase the client read timeout for all clients
- In the NetBackup Administration Console, go to Host Properties > Master Servers > double click the master server > Properties > Timeouts.
- Increase the Client read timeout.
- Retry the backup.