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  1. Home
  2. Veritas NetBackup™ Snapshot Client Administrator's Guide
  3. Configuration of snapshot methods for disk arrays
  4. About EMC CLARiiON arrays
  5. Verifying connectivity from client to array
Veritas NetBackup™ Snapshot Client Administrator's Guide

Verifying connectivity from client to array

NetBackup communicates with the array by means of the EMC Navisphere Secure CLI. To verify that the CLI is installed and that NetBackup can communicate with the EMC CLARiiON array, enter the following command on each NetBackup client. Note that if a Navisphere security file has been created, the user name, password, and scope do not have to be supplied with the command.

To verify connectivity from client to array

  1. Enter the following:
    • On UNIX:

      /opt/Navisphere/bin/naviseccli  - h CLARiiON_hostname -user
          array_admin_username -password array_admin_password -scope 0
          getagent
    • On Windows:

      Program Files\EMC\Navisphere CLI\naviseccli  - h CLARiiON_hostname 
      -user array_admin_username -password password -scope 0 getagent

    Sample output from this command:

    Agent Rev:           6.19.1 (2.6)
    Name:                K10
    Desc:
    Node:                A-APM041147024
    Physical Node:       K10
    Signature:           1218092
    Peer Signature:      1099522
    Revision:            2.19.500.5.027
    SCSI Id:             0
    Model:               CX500
    Model Type:          Rackmount
    Prom Rev:            3.60.00
    SP Memory:           2048
    Serial No:           APM041147024
    SP Identifier:       A
    Cabinet:             DPE2

    If the command fails, you must address the problem before you do any further array configuration.

    This problem could be due to the following:

    • The Navisphere Secure CLI or other array interface is not installed.

    • The installed Navisphere Secure CLI is not a supported version.

      See Table: Software that is required for EMC CLARiiON.

    • The array credentials are invalid.

      Note:

      On AIX or some UNIX host the Snapshot creation can fail for EMC_CLARiiON array, if the Navisphere Secure CLI location entries are incorrect in the /usr/openv/lib/vxfi/configfiles/emcclariionfi.conf file.

      For example, on the AIX host naviseccli is found at the following location /usr/lpp/NAVICLI/naviseccli. Verify the correct naviseccli path and add the following file path and name entries to the /usr/openv/lib/vxfi/configfiles/emcclariionfi.conf file.

    • FILEPATH_NAVISEC_EXE"="filepath"

    • FILENAME_NAVISEC_EXE"="filename"

  2. For further troubleshooting information, consult your array documentation.

More Information

About EMC CLARiiON arrays

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Diagram of installed software for EMC CLARiiON

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