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  1. Home
  2. NetBackup™ Web UI Administrator's Guide
  3. Troubleshooting the NetBackup Web UI
  4. Unable to validate the user or group
NetBackup™ Web UI Administrator's Guide

Unable to validate the user or group

When the administrator configures the LDAP server, they must specify the -d DomainName option. DomainName can be the LDAP server name or the domain name. Whatever name is specified for -d DomainName is the domain name that an administrator should use when they add users to an RBAC role.

If you specify the incorrect domain, you may see the error Unable to validate the user or group. Review the following:

  • The username and domain name are typed correctly.

  • You specified the correct domain name.

    The domain name that you should specify depends on how the LDAP server is configured in NetBackup. Contact your administrator for help with adding users to RBAC.

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Introducing the NetBackup web user interface

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