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  1. Home
  2. NetBackup™ Web UI Administrator's Guide
  3. Troubleshooting the NetBackup Web UI
  4. Unable to add AD or LDAP domains with the vssat command
  5. An incorrect user base DN or group base DN was provided
NetBackup™ Web UI Administrator's Guide

An incorrect user base DN or group base DN was provided

If the user base DN (-u option) or the group base DN (-g option) is not correct, the nbatd logs contain the following error:

CAuthLDAP::validatePrpl - ldap_search_s() error = 10, 
errmsg = Referral,9:debugmsgs,1 CAuthLDAP::validatePrpl-ldap_search_s() 
error = 34, errmsg = Invalid DN syntax,9:debugmsgs,1

For example, run the following command:

ldapsearch -H ldap://example.veritas.com:389 -D 
"CN=Test User,OU=VRTSUsers,DC=VRTS,DC=com" -w ****** 
-b "OU=VRTSUsers,DC=VRTS,DC=con" "(&(cn=test user)(objectClass=user))"

ldapsearch -H ldap://example.veritas.com:389 -D 
"CN=Test User,OU=VRTSUsers,DC=VRTS,DC=com" -w ****** 
-b "VRTS" "(&(cn=test user)(objectClass=user))"

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Multiple users or groups exist with the same name under user base DN or group base DN

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