Troubleshooting universal share configuration issues
For more information about universal shares, see the NetBackup Deduplication Guide
To configure a universal share, ensure that instant access is enabled on the storage server. For more information about instant access, see the following guides:
To ensure that instant access is enabled on the storage server
- Log in to the storage server and run the following command:
/usr/openv/pdde/vpfs/bin/ia_byo_precheck.sh
- Review the pre-condition checking results and the configuration results:
/var/log/vpfs/ia_byo_precheck.log(for build your own (BYO) instant access only)/usr/openv/pdde/vpfs/vpfs-config.log(for both instant access and BYO)In the following example, several required services are not running:
[root@rhelnbu06 ~]# /usr/openv/pdde/vpfs/bin/ia_byo_precheck.sh Mon Apr 13 12:42:14 EDT 2020 Try to get storagepath Mon Apr 13 12:42:14 EDT 2020 Storage ContentRouter config path is /msdp/etc/puredisk/contentrouter.cfg Mon Apr 13 12:42:14 EDT 2020 Storagepath is /msdp Mon Apr 13 12:42:14 EDT 2020 File system for partition /msdp is ext2/ext3 Mon Apr 13 12:42:14 EDT 2020 File system for partition /msdp/data is ext2/ext3 Mon Apr 13 12:42:14 EDT 2020 **** Hardware Virtualization not supported, Instant Access browse may be slow **** Mon Apr 13 12:42:14 EDT 2020 **** system memory support 50 vpfs livemounts **** Mon Apr 13 12:42:14 EDT 2020 **** nginx service required by Instant Access is not running **** Mon Apr 13 12:42:14 EDT 2020 **** smb service required by Instant Access is not running **** Mon Apr 13 12:42:14 EDT 2020 **** docker service required by VMware Instant Access is not running ****
- Resolve the issues that are identified in the log. For example, restart any services that are required for instant access.
To ensure that the storage server has universal share capability
- Make sure that the storage service is running NetBackup 8.3 or later.
- Log on to the storage server and run the following command:
nbdevquery -liststs -U
Make sure that the InstantAcess flag is listed in the command's output.
If the flag is not listed, see one of the guides mentioned above to enable instant access on the storage server.
- Run the following command:
nbdevconfig -getconfig -stype PureDisk -storage_server storage_server_name
Make sure that the UNIVERSAL_SHARE_STORAGE flag is listed in the command's output.
If the flag is not listed, create a universal share on the storage server:
Whenever a universal share is created, a script is also created on the storage server. This script (/<msdp storage data path>/vpfs.mnt) can be used later to restart a universal share.
For example:
[root@rsvlmvc01vm309 vpfs.mnt]# mount | grep vpfs vpfsd on /mnt/vpfs type fuse.vpfsd (rw,nosuid,nodev,relatime,user_id=0, group_id=0,default_permissions,allow_other) vpfsd on /mnt/vpfs_shares/aa7e/aa7e83e5-93e4-57ea-a4a8-81ddbf5f819e type fuse.vpfsd (rw,nosuid,nodev,relatime,user_id=0,group_id=0, default_permissions,allow_other)
In this example, aa7e/aa7e83e5-93e4-57ea-a4a8-81ddbf5f819e is the universal share's ID. This ID is found on the details page of the universal share in the NetBackup web UI: On the left, click and then select the universal share to view its details.