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  1. Home
  2. Veritas NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide
  3. Troubleshooting
  4. The correct NetBackup master server does not show up for selection for a given vCenter server on the Instant recovery wizard
Veritas NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide

The correct NetBackup master server does not show up for selection for a given vCenter server on the Instant recovery wizard

The vCenter server host name (the FQDN or the short name) should be the same at the following locations:

  • The name that is registered with the NetBackup master server.

  • The name that is registered with the vSphere Client (HTML5).

  • The name that is registered with the plug-in during the plug-in installation.

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The NetBackup plug-in is not shown in the vSphere Client (HTML5) interface even after registration

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Troubleshooting master server communication failures in the plug-in's Recovery Portal

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