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  1. Home
  2. Veritas NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide
  3. Troubleshooting
  4. Instant recovery-ready backup images are not available for selection
Veritas NetBackup™ Plug-in for VMware vSphere Client (HTML5) Guide

Instant recovery-ready backup images are not available for selection

If no backup images appear on the Images Available for Instant Recovery display, the images may not be available on the master server for the selected period.

Note the following about instant recovery of VMware virtual machines:

  • Supports the following storage unit types (disk only):

    BasicDisk, AdvancedDisk, Media Server Deduplication Pool (MSDP).

    Note:

    Snapshot-only backups are not supported.

  • Does not support a virtual machine that had disks that were excluded from the backup. The policy Virtual disk selection option must be set to include all disks.

  • Does not support a virtual machine that has a disk in raw device mapping mode (RDM) or that has a disk in Persistent mode.

  • Supports the following policy schedule types: Full backups, and the incremental backups that include the Use Accelerator option with a disk-based storage unit. Incremental backups without the Use Accelerator policy option are not supported.

  • Does not support virtual machine templates.

Contact a NetBackup administrator to check the backup details.

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