Backup fails with the Status Code 2074 "Disk volume is down"
Some backup jobs may fail with the Status Code 2074 "Disk volume is down". This issue occurs when a backup job is started after an Open Cloud Storage Daemon (OCSD) restart. After a restart, the OCSD in-memory information is clean, and it does not have the required data under the storage configuration structure. As a result, the calls to retrieve cloud LSU (or disk volume) details fail.
Workaround:
Perform the following procedure on the media server:
Stop all MSDP services:
<install_path>/pdde/pdconfigure/pdde stop
Start all MSDP services:
<install_path>/pdde/pdconfigure/pdde start
Verify disk volume status using the following command. The disk volume status should be UP.
<install_path>/netbackup/bin/admincmd/bpstsinfo -lsuinfo -stype PureDisk -lsuname <disk-volume-name>
Start a new backup job.