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  1. Home
  2. Veritas NetBackup™ Release Notes
  3. Operational notes
  4. NetBackup administration and general operational notes
  5. Backup fails with the Status Code 2074 "Disk volume is down"
Veritas NetBackup™ Release Notes

Backup fails with the Status Code 2074 "Disk volume is down"

Some backup jobs may fail with the Status Code 2074 "Disk volume is down". This issue occurs when a backup job is started after an Open Cloud Storage Daemon (OCSD) restart. After a restart, the OCSD in-memory information is clean, and it does not have the required data under the storage configuration structure. As a result, the calls to retrieve cloud LSU (or disk volume) details fail.

Workaround:

Perform the following procedure on the media server:

  1. Stop all MSDP services:

    <install_path>/pdde/pdconfigure/pdde stop

  2. Start all MSDP services:

    <install_path>/pdde/pdconfigure/pdde start

  3. Verify disk volume status using the following command. The disk volume status should be UP.

    <install_path>/netbackup/bin/admincmd/bpstsinfo -lsuinfo -stype PureDisk -lsuname <disk-volume-name>

  4. Start a new backup job.

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