Permission denied error occurs if both user and password are updated
An issue might occur if you try to update the CloudPoint Server agentless connection credentials with a non-standard user. If you create a new user on a specific VM, then the user should be a part of the sudoers file, or the connection fails. The new user must have the permission to perform any root operation using the sudo command without a password.
Workaround:
To avoid this issue:
Ensure that the sudo command without password is configured. Check the user entry in the
/etc/sudoersfile.Ensure that the binary flexsnap-agentless and plug-ins are not created with the old user. If they are created with the old user, delete the files.